CONSUMER LAW

Özen & Özen Law Office provides a wide range of services in the field of consumer law. We specialize in resolving issues related to consumer protection laws such as the Consumer Protection Law, the Turkish Code of Obligations, and the Turkish Commercial Code across all sectors.

Some of the services we offer in the field of consumer law include:

1)    Examination of purchase and sale contracts and provision of consultancy services

2)    Monitoring and analysis of the current status of consumer protection legislation

3)    Handling procedures and representation before the Consumer Arbitration Board

4)    Developing legal solutions for consumer complaints

5)    Management of reconciliation negotiations between the seller and the buyer and drafting of protocols

6)    Consultancy and representation services for resolving disputes arising from defective goods or services

7)    Effective resolution and representation of disputes heard in Consumer and Commercial Courts.